Customer Service
International Shipping
Shop your local Carter’s site. We also ship around the globe.
Carter’s has local websites in over 15 International countries.
- Experience shopping in your local language and currency
- Enjoy fast, local delivery and returns, without the additional shipping fees.
Carters.com | Oshkosh.com | Skiphop.com offers International shipping to over 80 countries.
- Receive packages in over 80 countries
- Choose from over 60 currencies
- Experience an easy checkout with duties and taxes already calculated (no additional fees)
Not all products are available for international shipping. Bath and Body Care, furniture, and gift cards cannot be shipped internationally. Other products may be excluded on a country by country basis. You will be alerted to any exclusions in your shopping cart and will not be allowed to complete checkout until excluded product is removed.
Skip Hop items are not eligible for international shipping.
Promotional codes and offers for domestic orders cannot be used on international orders. We also do not offer price adjustments for international purchases. We cannot offer gift box services on orders shipped internationally. Please carefully review our international return policy as it is different than domestic returns.
We are pleased to offer international shipping to over 80 countries.
- Antigua and Barbuda
- Aruba
- Austria
- Bahrain
- Bangladesh
- Barbados
- Belgium
- Belize
- Bermuda
- Bolivia
- Brunei Darussalam
- Bulgaria
- Cambodia
- Cayman Islands
- Chile
- China
- Cyprus
- Czech Republic
- Denmark
- Dominica
- Ecuador
- Egypt
- El Salvador
- Estonia
- Finland
- France
- French Guiana
- Germany
- Gibraltar
- Grenada
- Guadeloupe
- Guatemala
- Guernsey
- Honduras
- Hong Kong
- Iceland
- India
- Ireland
- Italy
- Jamaica
- Japan
- Jersey
- Jordan
- Kuwait
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macao
- Maldives
- Martinique
- Montserrat
- Mexico
- Monaco
- Netherlands
- Nicaragua
- Norway
- Oman
- Pakistan
- Paraguay
- Philippines
- Portugal
- Qatar
- Réunion
- Saint Kitts and Nevis
- Saint Lucia
- Slovakia
- South Africa
- South Korea
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Thailand
- Trinidad and Tobago
- Turks and Caicos Islands
- United Kingdom
Orders shipped to APO/FPO addresses are considered domestic orders. Please select United States as your shipping country.
Your total order cost, including merchandise, shipping, taxes and duties will be presented to you during checkout in your preferred currency. This is the exact amount that you will be billed. There will not be any additional costs billed upon delivery.
Shipping is calculated based on:
- your shipping location
- number of units
- weight of your order
- Taxes and duties are set by the destination country and determined by the products included in your order.
You will be presented with all of these costs at checkout. Guaranteed. No additional charges will be applied to your order.
Below is a summary of delivery estimates for our international orders. You will be quoted a specific delivery estimate at the time of checkout based on your selected destination country and the shipping methods available for the items in your shopping cart.
| Destination | Delivery Estimate |
| Central America and the Caribbean | 6-13 business days |
| South America | 6-14 business days |
| Europe | 6-13 business days |
| Asia-Pacific Countries | 6-14 business days |
| South Asia | 7-14 business days |
| Africa and Middle East | 6-13 business days |
Borderfree is a global ecommerce solution that allows us to present our international shoppers with product prices in the currency of their choice, aggressive international shipping costs, and the lowest possible guaranteed order total. The Borderfree solution allows us to serve the best possible shopping experience to our international customers, so you can always buy from us with certainty.
View Borderfree’s Terms and Conditions and Borderfree’s Privacy Policy.
You will be required to agree to Borderfree’s terms and conditions to confirm your internationally shipped purchase.
Borderfree supports Visa and MasterCard.
Supported billing countries:
- Antigua and Barbuda
- Aruba
- Australia
- Austria
- Bahrain
- Bangladesh
- Barbados
- Belgium
- Belize
- Bermuda
- Bolivia
- Brunei Darussalam
- Bulgaria
- Cambodia
- Canada
- Cayman Islands
- Chile
- China
- Colombia
- Costa Rica
- Cyprus
- Czech Republic
- Denmark
- Dominica
- Ecuador
- Egypt
- El Salvador
- Estonia
- Finland
- France
- French Guiana
- Germany
- Gibraltar
- Greece
- Grenada
- Guadeloupe
- Guatemala
- Guernsey
- Honduras
- Hong Kong
- Hungary
- Iceland
- India
- Ireland
- Italy
- Jamaica
- Japan
- Jersey
- Jordan
- Kuwait
- Latvia
- Liechtenstein
- Lithuania
- Luxembourg
- Macao
- Maldives
- Martinique
- Montserrat
- Mexico
- Monaco
- Netherlands
- Nicaragua
- Norway
- Oman
- Pakistan
- Panama
- Paraguay
- Philippines
- Poland
- Portugal
- Qatar
- Réunion
- Romania
- Saint Kitts and Nevis
- Saint Lucia
- Saudi Arabia
- Singapore
- Slovakia
- South Africa
- South Korea
- Spain
- Sri Lanka
- Sweden
- Switzerland
- Taiwan
- Thailand
- Trinidad and Tobago
- Turks and Caicos Islands
- United Arab Emirates
- United Kingdom
American Express is supported in the following currencies:
- British pound
- Canadian dollar
- Chinese yuan renminbi
- Czech Republic koruna
- Danish krone
- Euro
- Hong Kong dollar
- Hungarian forint
- Indian rupee
- Japanese yen
- Lithuanian litas
- Maldivian rufiyaa
- New Zealand (NZD)
- Norwegian krone
- Pakistani rupee
- Philippine peso
- Polish zloty
- South African rand
- South Korean won
- Sri Lankan rupee
- Swedish krona
- Swiss franc
- Taiwan dollar
- Thai baht
- United States dollar
We apologize for the inconvenience, but we are unable to accept gift cards, ecards, or merchandise credits as payment for an international shipment.
Please note: we require a valid email address on each order. This allows us to communicate important information related to your order processing or request any additional information that may be required to process your order.
Borderfree currently supports payment in over 60 currencies. Once selected, you will see all product prices and order totals in your selected currency. Exchange rates are set daily and are commensurate with average exchanges rates you might see with your bank or credit card company. Your purchase will be guaranteed in the currency you confirm during checkout.
Borderdree is supported in the following currencies:
- British pound
- Canadian dollar
- Chilean peso
- Chinese yuan renminbi
- Czech Republic koruna
- Danish krone
- Egyptian pound
- Euro
- Hong Kong dollar
- Hungarian forint
- Indian rupee
- Japanese yen
- Lithuanian litas
- Maldivian rufiyaa
- New Zealand (NZD)
- Norwegian krone
- Pakistani rupee
- Peruvian Nuevo sol
- Philippine peso
- Polish zloty
- South African rand
- South Korean won
- Sri Lankan rupee
- Swedish krona
- Swiss franc
- Taiwan dollar
- Thai baht
- United States dollar
Please note that returns will be credited in the same currency and same exchange rate you as your original order.
You will be billed when your order leaves the U.S.
Please note that your credit card will be billed by Borderfree. The charge will appear as BF*CartersOshKosh.
If you would like to return your order by mail, please contact our Customer Service department at (706) 487-8712. They will issue you a Return Authorization and give you further instructions. Your online purchase cannot be returned in-store.
We are not able to accept blind returns. You must contact our Customer Service department before mailing your returns.
You will be responsible for all return shipping fees. We will not reimburse for original shipping.
Note that returns will be credited in the same currency and same exchange rate you as your original order.
Any purchase exchange for different size or color must be processed as a return and reorder. Please call our Customer Service department at (706) 487-8712 to initiate the return and reorder process.
We do not offer price adjustments on international orders.
We make every effort to ensure your order goes out correctly. In some cases, an item(s) may not be available at time of shipment. These items will not appear on your packing slip and will not be charged.
For lost, missing, incorrect items or items damaged in transit please call our Customer Service department (706) 487-8712 to report your issue.
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United States